Protea Heat-Cold Packs
Heat & Cold Pack made with Australian recycled merino wool woven in Tasmania & cotton. Please keep in mind the cotton print will vary from the photo depending on how the fabric is cut. Filled with Tasmanian Lavender buds and Australian wheat. You can also have it with wheat free lupin or unscented. In that case, please write a note after “proceed to checkout” in “order notes” section.
Size : 36cm x 12cm Weight : about 650g
Microwave for 2 minutes then 30 second intervals until desired temperature is reached, or freeze in a sealed bag.
10 in stock
Heat & Cold Pack made with Australian recycled merino wool woven in Tasmania & cotton. Please keep in mind the cotton print will vary from the photo depending on how the fabric is cut. Filled with Tasmanian Lavender buds and Australian wheat. You can also have it with wheat free lupin or unscented. In that case, please write a note after "proceed to checkout" in "order notes" section.
Size : 36cm x 12cm Weight : about 650g
Microwave for 2 minutes then 30 second intervals until desired temperature is reached, or freeze in a sealed bag.
$5 flat rate within Australia.
2-4 business days processing time
Other countries : ask us here: https://www.heatpackfromtasmania.org/contact
Faulty products will be refund. In case of change of mind, postage for an exchange is at your cost both ways and within 30 days of purchase. The merchandise has to be unworn, unwashed and unused & in its original condition with all tags intact.
See Terms and Privacy section.
Cancellation / Return / Exchange Policy
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AMENDMENT OF TERMS
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DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of HeatPackFromTasmania.com.
RETURNS AND REFUNDS
HeatPackFromTasmania handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
HeatPack from Tasmania seeks to satisfy our customers. Ensuring that our customers are completely happy is of the utmost importance to our business. If you are dissatisfied with the products you have received due to faulty workmanship or receiving an incorrect order, we will happily organise replacement goods, correct your order or refund you for the goods if you prefer. If the products were not what you were expecting or you simply change your mind, you may return them to us for a refund, but must cover the cost of shipping them back to us and the cost of shipping the new one to you. In this case a refund will be given to you upon us receiving the products back in the same condition which they were sent. The products must be returned within 14 days of delivery.
Making A Return
Please contact us to organise an exchange or refund. You may email us or phone 61 418 408 932 between 9am to 4pm Tasmania time. We will ask you to write down the reason for your return and the date of your order and post the item back to: HeatPack from Tasmania, 167 Punchbowl rd Newstead 7250 Tas Australia.
Returning Purchases From Another Store
If a product is purchased from another store and not directly from HeatPack From Tasmania you are required to return the item back to the original place of purchase along with your proof of purchase. The store owner may at their discretion choose to replace or return the item in question subject to their internal returns policy.
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1. Competitions are open to residents of Australia only. We will only be able to ship your prize to an Australian address.
2. To enter, you must adhere to the conditions as stated on the social media competition post you are entering. For example ‘Like’ the HeatPack from Tasmania Facebook Page or ‘Follow’ us on Twitter or Instagram and ‘Comment’ on the post.
3. Prizes are not exchangeable for cash and are non-refundable.
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5. The result is final and no correspondence will be entered into.
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